Knowing your customers is vital to the success of any business. Today, a great deal of customer information is readily available. What to do with all of that data is the question many of us face. So what is a business to do? Use a map. A GIS (geographic information system) map, that is.
Geographic Information Systems Applied
GIS is all about mapping places, measurements, demographics, and conditions to identify the relationships between each piece of data. The results can vary depending on your needs; usable locationbased data, geographically organized reports, or any number of data-rich charts are among the options.
A Geographic Information System is made up of hardware, software, and data that enable an organization to understand location or geospatial information about a particular area of interest, and apply this information to meet the needs of their business.
GIS involves using the “geographic approach” to gather, process, and model data. According to GIS.com, an effective method for solving a business challenge geographically is to ask, acquire, examine, analyze, and act. For example, if you’re managing a consulting business and you need to look for a more efficient way to conduct Web research, you might collect consumer data; compare available schema, topology correspondence, and metadata; and implement a plan to reduce the amount of time your employees prepare information for their clients.
We see GIS as a combination of basic computer mapping with deep dive analytics: so being able to join facts about people and property happening at a place to the place itself. The difference between GIS and what we see as typical consumer mapping applications is the ability to perform your own analytics [and] combine that with the sort of information that you think about generally in databases or in tables.
Geospatial information has actually penetrated all areas of our lives, from GPS devices integrated into smartphones to Google Maps replacing hardcopy street atlases to 3D map flythroughs as part of every evening newscast.
We (humans, collectively) are continually presented with GIS data, making us more spatially aware than any previous generation. Traditional GIS organizations like national mapping and defense agencies use geospatial information to make time-critical decisions every day, while state and local governments may use geospatial information for tax assessments, allocating green space, and preparing for disaster and emergency response.
The most mature business space using GIS at this time is the retail marketplace,says Thompson. Think about globalization; but there’s also glocalization (a combination of global and local). [There is the] driving idea that I can give the ability to a local store manager to make decisions in their own marketplace, customize the merchandise, so I can deal with different ethnicities, incomes, or locations.
GIS In The Cloud
Advancements in GIS have now reached the cloud. Cloud computing and GIS are ideal partners because cloud innovations make collaboration, map sharing, and data collection all the more seamless. For instance, a geospatial application such as GIS Cloud (www.giscloud.com) provides the tools to create, manage, and integrate geo data on the public GIS Cloud itself or in private behind a company’s firewall. GIS Cloud lets colleagues edit mapping projects anywhere, publish updated maps to the Web, retrieve data via mobile device, stylize thematic maps, and incorporate maps into existing applications such as Google and Bing Maps.
The concern associated with GIS in the cloud is the same concern for any business using cloud computing, which is the security of data. The fear is rapidly becoming less common due to remote management and access capabilities. Besides eliminating the need for in-house hardware and IT staff, GIS cloud-based products provide shared infrastructure costs and lowmanagement overhead, and with a preconfigured, monthly package, there are no surprise costs to ownership.
ESRI offers its own SaaS platform called Business Analyst Online. The service processes demographics, consumer spending, and other commercial data to produce analytics about trade areas, buying trends, and customer service communications (based on the criteria you’ve entered). You can go in (Business Analyst Online) and type a location (store, site, etc.) and everything from starting a business as retailer to things like dry cleaning, tax, or service franchises and you can minutes, ZIP code, or town.
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Cloud computing will bring a lot of advantages, will open a lot of opportunities for companies worldwide. Getting ready to take this step requires the services of IT consultancy companies. Their professional staff will help businesses worldwide to gain access to all the resources they need in order to grow, be profitable and have great performance results.
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